TERMS AND CONDITIONS
Last Updated October 5, 2025
This Agreement (the "Agreement") is entered into by Kajal Magal Studios, LLC, a limited liability company (referred to herein as “Kajal Magal Studios” "Us”, “We” or "Company"), and the individual or entity accepting these terms (referred to herein as "You" “I” or "Customer").
Who We Are
Kajal Magal Studios, LLC. This policy covers all content under our website addresses: kajalmagalstudios.com and magalisarvani.com. This policy includes the terms and conditions for interacting with all Kajal Magal Studios services and products, including jewelry line, Magali Sarvani. By placing an order, you agree to be bound by these Terms. Please read them carefully.
We reserve the right to update and change our privacy policy. Any updates and changes will always be available to view on this page. Continued use or access to this website, products and services constitutes acceptances of these updates.
1. Product Representation and Description
1.1 Visual Accuracy and Photographs
You understand that each jewelry piece is handmade and unique and may not look identical to the original photograph. The photographs are intended to give a general description and view of the product. We make every effort to display the colors, images, and detailing of our products as accurately as possible. However, the appearance of the jewelry may vary due to the quality of your monitor, screen settings, and lighting. We do not guarantee that your device's display of any color or detail will be an exact match to the actual product.
You grant Kajal Magal Studios and representatives and affiliates the right to use photographs taken of me wearing Kajal Magal Studios products. These photos include and are not limited to photos that I send in, or photos at public events such as art markets. You irrevocably authorize the use of such photographs for the purpose of, including but not limited to advertising, marketing, and online content. You waive any right, permissions, and those of the sort arising or related to the use of the photographs. This release extends to all photograph formats.
1.2 Delicacy and Natural Materials
You understand that the jewelry may be delicate and lack of care for the jewelry cannot be construed as an issue of quality. You understand that Kajal Magal Studios pieces are delicate and should be handle and stored with care.
Kajal Magal Studios jewelry often features natural materials, including but not limited to gemstones, diamonds, and pearls. You acknowledge and accept that:
1.3 Measurements
All measurements of jewelry products and packaging are approximate. It is the customer’s responsibility to ensure the accuracy of any required sizing before placing a custom order.
2. Orders, Acceptance, and Payment
2.1 Order Placement and Confirmation
Kajal Magal Studios is not responsible for user errors submitted through online order forms – examples include but are not limited to a customer checking a box by mistake or typing in an incorrect address or payment method.
The Customer placement of an order does not automatically mean we accept your order. All orders are subject to acceptance by the Company. Kajal Magal Studios reserves the right to reject or rescind orders should the customer payment be incomplete or unauthorized. Kajal Magal Studios has the right to choose who to engage in business with. Should we choose to reject an order, or suspend communication with a customer, we reserve these rights. This policy was put into place to ensure the well-being of our company and community.
2.2 Pricing and Currency
All prices are listed in USD and are subject to change without notice. The price charged will be the price in effect at the time the order is placed. We reserve the right to correct any inadvertent pricing errors on the website.
2.3 Payment
Payment must be made in full at the time of purchase unless otherwise agreed in writing. I understand that if sales tax is not collected on the purchase, I am responsible for any tax payments I may incur and any tax related implications from the transaction. This includes state specific laws.
3. Custom and Bespoke Orders
The following terms apply specifically to items that are custom-designed, personalized, or made-to-order (collectively, "Custom Items"):
3.1 Design Approval and Deposit
Production will only commence after we receive the customer's explicit, written approval of the final design specifications and the required deposit.
3.2 Non-Refundable
Due to the unique nature of Custom Items, which are made specifically to your specifications, all sales of Custom Items are final. Custom Items are not eligible for refunds, returns, or exchanges, except in cases of a proven manufacturing defect.
3.3 Cancellation
If you choose to cancel a Custom Order after the design approval and deposit, the deposit is non-refundable and will be retained by the Company to cover the costs of design, materials, and labor incurred up to the point of cancellation.
4. Shipping and Delivery
4.1 Shipping Carrier and Risk of Loss
Risk of loss and title for items purchased from the website pass to you upon our delivery to the carrier. We are not responsible for any items lost or damaged during shipping. Kajal Magal Studios is not responsible for courier shipment delays, errors, or anything of the sort. I may receive a tracking number as reference however Kajal Magal Studios does not take responsibility for the delivery of the product once dispatched to the courier. The estimated standard shipping is 3-10 business days however there are no guarantees.
4.2 Signature Requirement
If an order requires an adult signature upon delivery, you are responsible for any loss resulting from an unsigned delivery.
4.3 Domestic Orders and Shipping Terms
Kajal Magal Studios only ships within the United States and uses third party shipping, delivery and payment processing companies (ex. USPS, FedEx, UPS, Fetch, Stripe) to process and complete your order. Kajal Magal Studios is not responsible for any delays, errors, negligence or behavior of such parties. The order fulfillment is considered complete when goods are dispatched to third parties.
5. Returns and Exchanges (Non-Custom Items)
5.1 Return Policy
Should you have a concern about your jewelry purchase, please contact us within 30 days of receiving the item. We are happy to exchange or refund your item if you contact us within that period. Refund, exchange and return requests may not be considered after this 30 day period. This policy was put into place to ensure the integrity of care of the purchased products. We may request photographic evidence for refunds, exchange and requests for jewelry. Please note that shipping costs are not included in the refund or exchange.
For non-Custom Items, you may return your purchase within 30 days of receipt for a refund or exchange, provided that the item meets all the following conditions:
5.2 Return Process
You must contact us to receive a Return Merchandise Authorization (RMA) number before shipping. Returns sent without an RMA will be refused.
5.3 Non-Returnable Items
In addition to Custom Items (Section 3), the following are not eligible for return or exchange:
6. No Warranty and Maintenance
6.1 Warranty Coverage
We take pride in the quality of our hand-crafted jewelry. We do not offer a warranty on our jewelry products. You may however request a return and refund within the 30 day period of receipt date of the jewelry.
6.2 Maintenance
You are responsible for obtaining and paying for the proper maintenance of your jewelry, including routine cleaning and inspection of prongs.
7. Limitation of Liability, Indemnification, Releases
7.1 By purchasing the Kajal Magal Studios jewelry products, Magali Sarvani, you agree to the following terms and conditions, liability waiver and photography permissions release.
I understand that I am purchasing and wearing all Kajal Magal Studios products at my own risk, including but not limited to reactions to product materials and product packaging due to allergies. I understand that Kajal Magal Studios does not manufacture all the materials used (such as wire) and may disclosure some materials used in making the products however the material list may not be exhaustive. I understand that Kajal Magal Studios sources beads and stones from third party suppliers and persons. The beads, materials and stones used to make jewelry are listed to the best of knowledge – from information given by said third party suppliers- however the beads, materials and stones listed may not be exhaustive. Kajal Magal Studios is not responsible nor can be held liable for incorrect labeling of stones, materials and beads. Kajal Magal Studios cannot be held liable for skin, health, or any adverse reactions from a customer. This includes any and all health outcomes. I understand the risk that is involved in wearing and interacting with jewelry pieces and acknowledge that I, the consumer, assume risk when I order jewelry products. These risks include but are not limited to bodily scrapes injury, and reactions. I understand that Kajal Magal Studios uses third party suppliers for materials and packing and this agreement extends to any and all materials used for the creation, sale and delivery of jewelry products – including but not limited to boxes, wrapping, and tissue paper and materials used to protect products. I waive all rights and claims against Kajal Magal Studios. I release all rights that claim any Kajal Magal Studios products to be harmful or injury causing, or anything of the sort. I hereby agree to irrevocably release and waive any claims against Kajal Magal Studios from any and all liability present, past and future.
7.2 Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages (including, without limitation, loss of profits or revenue) related to the sale or use of our products and services. Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
7.3 Indemnification
You agree to indemnify, defend, and hold harmless Kajal Magal Studios from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party. This includes claims arising out of or relating to your use of our products, services, and website, or the actions or inactions of members.
The Customer agrees to defend, indemnify, and hold harmless Kajal Magal Studios and its Affiliates, officers, directors, employees, and agents (collectively, the "Indemnified Parties") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees). This includes, but is not limited to, claims arising out of or related to general indemnification, intellectual property, product and service misuse. This includes but is not limited to claims arising out of or resulting from:
· The Customer’s breach of any term of this Agreement
· Any negligence or willful misconduct by the Customer
· Any third-party claim alleging that the content, materials, or instructions provided by the Customer infringe, misappropriate, or violate a third party's Intellectual Property Rights
8. Governing Law and Dispute Resolution
These Terms and your use of the Site and services shall be governed by and construed in accordance with the laws of the Georgia and the United States of America, without regard to its conflict of laws principles.
9. Mandatory Arbitration and Waiver of Class Action
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
A. Agreement to Arbitrate (Applies to All Products and Services)
Any and all disputes, claims, or controversies arising out of or relating to your relationship with the Company, the sale of any products (e.g., jewelry), the provision of any services (e.g., music, coaching, animation), or these Terms shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration will be conducted in the city of Atlanta, GA by a single neutral arbitrator from a mutually agreed-upon arbitration service.
B. Waiver of Class Action
You and the Company agree that any arbitration or proceeding shall be limited to the dispute between the Company and you individually. To the full extent permitted by law, no arbitration or claim shall be joined with any other, and there is no authority for any dispute to be arbitrated on a class-action basis or to employ class action procedures. You and the Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
C. Exceptions (Injunctive Relief)
Notwithstanding the foregoing, both parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights related to jewelry design, coaching, music, or animation assets.
9. Additional Terms
You understand that Kajal Magal Studios has taken measures to protect my data. In the event that a data breach occurs (ex. hacking), Kajal Magal Studios is not responsible for any actions as a result of breached personal data use.
The contents of this website including but not limited to jewelry designs and photographs are property of Kajal Magal Studios. You are not permitted to manipulate or reproduce content.
These terms and conditions supersede any previous agreement or understanding in relation to the purchase, sale and use of goods and services. We reserve the right to update and change these terms and conditions. Any updates and changes will always be available to view on this page. Continued use or access to this website, products and services constitutes acceptances of these updates.
9. Questions and Contact Information
If you have any questions about these Terms, please contact us:
Kajal Magal Studios
kajalmagalstudios.com
contact@kajalmagalstudios.com
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